What We Do

Support Coordination

What is support coordination?

Big sister pushing little brother in wheelchair around neighbourhood, laughing and smiling

There are three levels of support coordination that can be included in your plan. We are registered to deliver Support Connection, Support Coordination and Specialist Support Coordination: 

  • Support Connection – This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and achieve your goals.
  • Support Coordination – coordination of supports: This support will assist you to build the skills you need to understand, implement and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
  • Specialist Support Coordination – This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.

The NDIS determines the level of support Coordination that you receive, and this is stated in your NDIS plan. 

What is the difference between support coordination and specialist support coordination?

There are some key differences between a Support Coordinator and a Specialist Support Coordinator. 

A Specialist Support Coordinator is funded where there are additional high or complex needs in your situation and will be a suitably qualified and experienced practitioner.

Specialist support coordinators will support you to manage challenges in your support environment which may include health, education, or justice services. Specialist support coordination aims to reduce barriers to implementing or using your NDIS plan. We are registered to deliver Specialist Support Coordination.